Claire D.

I was going to sell my house to Zillow and they sent me a reasonable (although $10k lower than their own "zestimate" of worth) offer. I had an inspection and received my updated final offer. They tried to say that they wanted to take $15k off for damages that don't even exist! On of the almost 30 supposedly needed fixes is replacing our kitchen tile floors which were replaced last year and are in perfect condition! They also listed the pool pump as needing replacement and that was replaced with a brand new unit less than a month ago! They just add on anything they can think of and say that it needs to be replaced to drop your final offer and they no doubt wouldn't be doing any of that work since all that stuff was new anyway! Just a way to try to scam people out of the value of their house so they can make extra flipping it. So scummy. They say that the $25k in selling fees covers some damages and cleaning but everything was listed down to changing screens as an extra cost. Honestly livid!