Claire C.

My grandmother has been in isolation since March. She is an avid reader (I'm talking 5 books a week minimum) but can't visit the library at this time. I told her about ThriftBooks and made an order for her. Ever since she's been absolutely hooked! The price point is PERFECT for her (no more than $5 per book) and they always have the authors she loves. She tells all her friends about it. Since the beginning of May she's ordered about 25 books and they've all been very high quality. On top of bringing my grandmother immense joy, their customer service is PHENOMENAL. I was unaware that you could get points towards a free book until probably the third order or so. I emailed customer service to see if they could posthumously award points if I provided confirmation emails. They responded with in 6 hours and went ahead and put the points on for me, no effort on my end. Now my grandmother has credit for one free book and 391 points towards another. I could not give a more glowing review. We love you thriftbooks!