Claire C.

I purchased a website from Collective Fab at a discount in exchange for participating in a case study. 2 months later, my website still isn't done and I do not have access to work on it myself. However, two weeks after my purchase they began sending out marketing emails called "Case Study Results" that claimed the group I was participating in was already profitable. I ended up in a very lengthy email chain with Kevin, who I believe is the owner, where he talked in circles and tried to blame the misinformation on his "marketing department." When I pressed for more information, he stopped responding to my emails. All further communication was with Emily, who could not answer any questions about the false marketing claims, and really just stalled when asked why my website wasn't ready. After two months I filed a dispute with my credit card and already got my money back. Working with them was a major waste of time, and they are publishing false data of how successful their clients are.