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Claire C.

Contributor Level

Total Points
81

1 Review by Claire

  • Photobox

7/25/19

I ordered a calendar, we'd just lost one of our dogs so I thought I'd get a calendar done for a Christmas present of all our dogs for my parents. It came through the post, I was excited to see my creation, only to see blank pages! Some photos were there, some not! I was livid. I sent them an email asking doesn't your quality control check these things?! On the app, all photos were present, so I don't understand why this happened. If quality control had seen this then why didn't they email me to edit the calendar?! They apparently have this policy that they can't amend it or refund! Absolutely ridiculous! I will never use Photobox again or Moonpig! I was going to get a canvas done but I'll use another company for that, as well as doing yet another calendar! £15 completely wasted, I might as well have just ripped that money up! Awful company.

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