I ordered a pair of high heal sandals and was really disgusted when they came in. The shoes looked NOTHING like the pictures. There were no soles on them. The insoles are pealing up. The lace is stained. The shoe isn't seated correctly. The shoes are not the size I ordered. When I complained to JJsHouse and inquired about a refund I was told I would get store credit, but I would have to pay for return shipping. I don't plan on getting anything from them again. Crappy quality and poor return policy.