I needed an emoji cake at short notice for my daughter's birthday. I had next day delivery from NewCakes. It came in a sturdy cardboard box full of plastic air bags and the cake was in pristine condition. I also had personal communication from them by phone and email checking details about the cake and my satisfaction with the product. My daughter was so happy with the cake and all her friends and parents were very impressed. We had a lemon flavor sponge and it was delicious. Thank you so much NewCakes! I will be using you again!