I feel everyone's pain, sleep number stuck to us for 576.00, for anew mattress that was punctured by there cheap bed frame with 4 bolts across the middle of bed with nothing covering bolts. It punctured mattress and there customer service just gave me run around on phone for 2 hours and charged me 576. 00. 25 year warranty my $#*!. I hope millions of people read this. I wouldn't recommend sleep number to anyone because they don't stand behind what they sell. Craig