Was on page for panera bread savings and clicked on link for free pastry or sweet when I sign up... I signed up and see the "thanks you have subscrited to best of retailmenot"... It says no code needed, continue to store. When I do and input my order, I am charged for the cookie. Not reputable to offer something, get the customer to sign up and then not deliver as promised. So I would clicked on chat button to ask for help in getting my free pastry or how to unsubscribe to retailmenot for falsely advertising. I checked my email and did not get anything for a pastry but given it says no code needed continue to site I knew there would be nothing in my email. Guess what: received message "No agents available"... what a joke.
Hello CL. The offer you are referring to is known as a sale alert. We were letting you know of a promotion on the merchant's site. You would have needed to sign up for emails directly on the merchant's site, not RetailMeNot. We are sorry you had trouble getting in touch with our Customer Care team. You can also email us directly at support@retailmenot.com. We respond to all emails within 24 hours of us receiving the email. Hope this information helps. Please reach back out to us if you have any additional questions or need any additional assistance. We are here to help!