C K.

Groupon Used to be great. Not anymore! Ive been a Groupon shopper since its inception many years ago. I was an avid fan, buying multiple coupons every week for just about every type of deal offered. Customer service is nonexistent. There is no 800-number or effective live chat anymore. Customer support used to be front and center. That is no more. I recently bought a voucher that clearly states TWO people for Paint nite and yet I only received one validation code. Spent hours, days and now weeks trying to get what I purchased... all I got was frustration and bounced between Groupon 'chat' and the vendor. I have decided never to buy from Groupon again. Customer Service matters Groupon!

Doesn't get any worse than this. Stay away! This company deserves negative stars. Ordered phone chargers on Nov 4th... still not delivered as of Dec 21. No tracking info. I also previously ordered a Women's double breasted jacket... it took a long time to receive (from China) and the size was way too small and no returns were possible.