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Cj M.

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1 Review by Cj

Mom's Basement Collectibles

  • Mom's Basement Collectibles

“Extra unknown charges!”
9/14/18
Verified purchase

After paying £13.00 for postage, which I would've assumed would cover all it need to, I was then surprised to find I had to pay another £13.00 in import charges! Nowhere did it explain this when I purchased the item. If this is a possibility for your British customers this should be clearer when purchasing an item, really unhappy with this!

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Samuel S. – Mom's Basement Collectibles Rep

Hello CJ,

We are sincerely sorry that you were not satisfied with us.
On our FAQ and store policy pages we do make it clear that import charges may occur when placing an international order.

Once again, we hope you understand and we wish no hard feelings.

-MBC Team

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