CJ J.

I ordered a purse on clearance for my sister's birthday, and decided to grab one for me too... decided while I was there to grab 2 masks... they ship the masks and the purses are marked as pending. I check on it occasionally, still pending. EXACTLY a month later I look and it still isn't shipped, I email customer service asking when it will ship, they send a response that my order did ship and send the tracking number for the masks... So I have to call the customer service that tells me they were out of stock of the purses, and they canceled the order. The site STILL shows the order as pending. I just can't. I tried to be nice to the rep, but I've waited a month I could have still been looking for my sisters present. This web site sucks. Don't order anything you can't do without, because it might not come. Don't order add on items you wouldn't want without the main purchase, as it might be all you get.