Extremely overpriced for poor leads. Poor customer service. They trie to gouge you at every turn squeeze as much money out of you before you give up entirely on their system.
Most if not all leads are simply people who have visited their website just looking to get an idea of pricing not even looking to do a project. HomeAdvisor charges you for these "leads" and won't refund you.
Wouldn't be such a bad system if they weren't trying to squeeze every penny out of there contractor pros without trying to actually help them land jobs.
Used for three months. Landed one legit job, three actual costumers had me write up estimates 34 leads never reached or just wanted general price point for project in far future. Refunded for 4. I've no problem paying for a legit lead and losing a bid but never getting to bid or contact the customer?
This is their business model.