I reported these guys to my attorney general. I forgot about it and the contacted me back a few months ago, because 1. Nectar never responded to the AG. 2. They are now under official investigation by the state of California and they wanted an updated statement along with my originally submitted evidence. So, if you want to buy from a company that doesn't even respond to Attorney General inquires or investigation, then go ahead. Or, you can just save yourself this horror show and not. I purchased a few things from this company and they all went badly, the mattress didn't last either, but I was too exhausted to take them up on their so called guarantee, which is also fake. You have been warned.