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Cindy W.

1
Level 1 Contributor

Contributor Level

Total Points
240

3 Reviews by Cindy

  • FWRD

8/23/22

This is for FWRD as a Company, not Davina. I have been screwed over by whomever put in this order in the first place! I was only supposed to be charged $244.12 once... instead you picked some arbitrary number for this charge at $305.16. I thought, as well as Nate at the time that I was frauded on my credit card, since I had no transaction adding up to $305.16 in the first place. I have been working on this wrong charge of yours between FWRD and my credit card company. I had to get a new number because of what you did, even tho there was no fraud at all, just you charging me the wrong amount. I had to wait 2 weeks to get, so no charge card for me for that whole time, and spent countless hours trying to make things right. I still do not think the charges are right, and that I am STILL out $61.04. I feel Like I still payed $305.16 instead of the CORRECT price of $244.12. I shop with you quite a bit, and all you could give me was a MEASELY 5% percent off another item?! I know it says 15% off for ALL MY TROUBLES, but I know I already get an automatic 10% every time I shop with you already! I can't even put into words how upset I am that you STUPIDLY did this, still makes no sense why you over charged me in the first place, and that I SPENT HOURS trying to get it all fixed the right way. So yes, I am SUPER PISSSED OFF to say the least at ALL the Havoc and Over Charge that I still feel I am dealing with! I will also have to go on other sites now to air my Grievances for what you have put me through! NOT COOL AT ALL! Everything would have been just fine if you charged me the $244.12, sooooooooo simple, like you have done many times before... AND the fact that I NEVER needed a New credit card! You should find out the person who started this whole wrong charge thing and fire them Immediately! I certainly would if it was MY company, and My customer had to go thru all this time back and forth, thinking they were frauded, etc!

Tip for consumers:
I don't want other online shoppers to ALSO get screwed over like I did!!

Products used:
This is for FWRD as a Company, not Davina. I have been screwed over by whomever put in this order in the first place!! I was only supposed to be charged $244.12 once.......instead you picked some arbitrary number for this charge at $305.16. I thought, as well as Nate at the time that I was frauded on my credit card, since I had no transaction adding up to $305.16 in the first place. I have been working on this wrong charge of yours between FWRD and my credit card company. I had to get a new number because of what you did, even tho there was no fraud at all, just you charging me the wrong amount. I had to wait 2 weeks to get, so no charge card for me for that whole time, and spent countless hours trying to make things right. I still do not think the charges are right, and that I am STILL out $61.04. I feel Like I still payed $305.16 instead of the CORRECT price of $244.12. I shop with you quite a bit, and all you could give me was a MEASELY 5% percent off another item?!! I know it says 15% off for ALL MY TROUBLES, but I know I already get an automatic 10% every time I shop with you already!! I can't even put into words how upset I am that you STUPIDLY did this, still makes no sense why you over charged me in the first place, and that I SPENT HOURS trying to get it all fixed the right way. So yes, I am SUPER PISSSED OFF to say the least at ALL the Havoc and Over Charge that I still feel I am dealing with!! I will also have to go on other sites now to air my Grievances for what you have put me through!! NOT COOL AT ALL!! Everything would have been just fine if you charged me the $244.12, sooooooooo simple, like you have done many times before........AND the fact that I NEVER needed a New credit card!! You should find out the person who started this whole wrong charge thing and fire them Immediately!! I certainly would if it was MY company, and My customer had to go thru all this time back and forth, thinking they were frauded, etc!!

Service
Value
Shipping
Returns
Quality
  • Poshmark

12/24/21

Poshmark has the WORST customer service on the planet! They DO NOT stand behind anything! As the saying goes, you get what you pay for. Be aware there is A LOT of shotty merchandise on their site. I paid $445 for some CLEARLY defective leggings... took over 10 days to TRY VERY hard on my part to do a return. I showed all the evidence and more of how BADLY put together they are! If we had a court hearing, I would have won hands down. They just denied me today, and then INSULTED me with a $20 credit to find something else. This was a VERY EXPENSIVE, NOT RIGHT ORDER!
I say to you all, if you do buy from them, DO NOT give up your fight. I then went to my credit card company, told them ALL the horror stories of these leggings, and they agreed with me. They also are NOT a fan of Poshmark, as they get many complaints such as mine against them quite frequently.
Just do yourselves a favor... please buy from other sites YOU CAN TRUST, even if you have to pay a bit more. You won't be sorry, I promise you! Poshmark's greed, and who care's about you attitude, will HOPEFULLY shut them DOWN one day VERY soon! My case went on for 9 days... RIDICULOUS!
I say again, PLEASE DO NOT SHOP THIS SITE, and BOYCOTT IT as I now will. They are the SUCKIEST of the SUCKY! Other REPUTABLE sites will have what you want, and the VERY BEST customer service to go with it!

Tip for consumers:
STAY AWAY, THEY ARE THIEVES!!

Products used:
MAJORLY DEFECTIVE LEGGINGS, HAVE FULL PROOF THEY ARE NOT RIGHT!!

Service
Value
Shipping
Returns
Quality
  • Farfetch

4/8/21

Review Highlights
"Loved that my first order was 15% off." in 2 reviews

"Shipping can be a slow however, my only complaint, but that depends mainly on the botique." in 2 reviews

"Took 4 days to get here with DHL, well packed, from Giulio in Cambridge (very ethical, they have their own website as well)." in 5 reviews

Location & Hours
Map
90-98 Goswell Road

2nd Floor Harella House

London EC1V 7DF

United Kingdom

Barbican, Clerkenwell

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Cindy A.
Menlo Park, CA
07
4/8/2021
They have HORRIBLE customer service, would not honor my birthday discount, been on the phone 3 times, and they wasted and hour and a 1/2 of my day. A sorry doesn't cut it! Be loyal to your customers who pay such HIGH prices for these items, and treat them with respect. PLEASE PLEASE do not order from this swindler company... you can find the same items on other high end sites, and be treated the way in which you should be!
FARFETCH SUCKS HUGE, Will NEVER ORDER AGAIN! STAY AWAY!

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