We picked out vinyl plank flooring at Lowe's today and were all set to have them install it. After we got home I decided to look up reviews on Keller Interiors, the contractor who does all Lowe's flooring, apparently. After reading horrible stories from all over the country, we chickened out and went back to the store to cancel the order. We may have to pay more, but using a local flooring store who does their own installing is a better deal for us.