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Cindy R.

Contributor Level

Total Points
81

1 Review by Cindy

  • ClickSearch

6/11/22

April 7th, 2022 I signed up with Clicksearch for a one week trial for $. 95. The very next day, April 8th I checked my bank account and not only was I charged the 95cents, but 5 other charges for a total of $136.67! I immediately called the "customer support" number and emailed the company. I have sent and received at least 12
Emails and the response is always the same, "please give us 7-10 days to refund your money". The latest response was to give them 2-3 days as sometimes banks are slow to show they've received a refund! That was 2 weeks ago. The emails are from a "Donald Bennett, with no title to his name, and no phone number. I have called "Customer Service " and spoke with a lady who says she is in "Asia", another in the Philippines, which sounded authentic by the roosters crowing in the background. All I'm told is that they can read all the email transcripts between "Donald" and myself, then tell me they will put a note that I called! When I ask for a manager, another phone number, I'm told the Donald is the only person who can help me, however, the cannot give me a number to talk to him. Also, judging from the canned emails I receive, I doubt there really is a "Donald Bennett".
AND this company has the audacity to advertise that they can help with scammers! Of course they can, because they are scammers! I've been waiting now for 2 months for my money that was fraudulently taken from my back account.

Tip for consumers:
Total fraud! Signed up for a 7 day trial for .95 cents, VERY NEXT DAY
this company stole $137.00from my account. Have several responses to my emails that the money will be returned in 7-10 days, will be refunded in 2-3 days, customer service will call you (no one has ever called me).

Products used:
Online people search

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