The worst customer service experience in my entire life. Took months to get an answer on the phone and then hours and hours of trying to work with them to ca result of nothing. They are using the pandemic to excuse refusing refunds. They sent me an email confirming the refund and then changed their minds! So sad a company has to do that to customers despite my spending countless hours on hold and back and forth with different representatives who had no authority. Finally the corporate rep simple refused to help me.
I'm done with them