Cindy J.

I was very impressed when a young man about 10-12 years of age knocked on my door and told me what he offered was free. The free was the yard sight saying my home was protected by ADT. Soon his father showed up with a contract. The contract was for 2 years, not too bad, and required checking information for auto payments. I had many technical problems with some of my equipment. The on hold time was excruciating, often over an hour. Most solutions were the typical "Do it Yourself." All of this is typical for this kind of company. My problem came when I called ADT to find out when my contract was over. I told them I would not be renewing because of the broken equipment, nothing happened to the equipment it just quit working, and lack of customer support. I paid my final bill. They continued to take money out of my account. I called again and was told that they have an automatic renewal policy. I informed him that I had spoken to customer service about 3 weeks before my contract was up and informed them that I Would Nor be renewing. He informed me that the request had to be in writing, a detail the previous customer service agent failed to tell me when I specifically told him I would not be renewing. I put it into writing and they continued to keep taking money from my account. I called customer service again and was told the request to stop service had to be submitted in writing at least a month in advance. I of course had switched companies so for an entire year I got stuck paying two companies for the same service. I find this company very dishonest and poor customer service support.

I couldn't really use it. I thought that it would show me what different chin implants would look like but they just have you use your finger to draw on the face. I have no idea what chin implants sizes and shapes are available. I know that there are only a few for the surgeons to choose from. I was hoping Website could show me what an actual chin implant would look like on my face. I'm no artist there's no way I could draw that my picture. How can I draw waiting to be her chin implant would look like? I can't.