The item I bought was suppose to work in the USA. Everything was Chinese, it wouldn't sync with my Apple iphone. The details said it would work with an Apple iphone. When I sent my return, OpenSky said this was a final sale. I told them it wouldn't even work with phone. They just keep giving me the run around. Every time I contact them they say they have contacted the merchant & will get with me in a couple of days. They never get back with me. They have a phone number, I called & was put on hold for 30 minutes & no one ever picked up my call. I do not think they are going to do anything. I also told them to close my account & take all my information out of their system.
Hi Cindy! We apologize for the difficulties with your recent order. OpenSky hosts thousands of different merchants and each merchant is allowed to set their own return policy, but we can override the stated return policy in the event an item is not as described. Please send us a private message including your email address and order number and we will look into your situation as soon as possible.