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I ordered a personalized pillow as a wedding shower gift. The order took longer to arrive than stated and it is another couple's gift. I now have no gift for the shower, since the gift could not be remade and shipped out in time. Very Disappointed! The customer service rep was nice enough, but not offered a discount or something to make up for big mistake. Will not order from site again. I gave rating of 2 stars because product is very cute.
Cindy E.'s review of Zazzle earned 2 Very Helpful votes
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Paid an extra $37 for express shipping and it came 3 days later than it was supposed to.
Hello Cindy,
I am so sorry to hear about your recent Zazzle order experience. I will be sending you a private message requesting for more information so we can better assist you.
I look forward to assisting you further!
Thank you,
Tram