I recently purchased an indoor rug from One King's Lane that looked really nice in the photos. When I received it, the rug was made of jute and was totally an outdoor rug. When I returned it, I found out there was a "restocking" charge and that they had charged me non-refundable shipping. I ended up getting $40 less than I had paid. One King's Lane needs to recognize that most of their online competitors don't charge shipping anymore and they need to do likewise! That was my first and last experience with One King's Lane.
Hi Cindy. We are incredibly sorry you are disappointed with your experience with One Kings Lane. I would be happy to look into your case further. Please feel free to send your original order number to mwolman@onekingslane.com.