The roses arrived in very good shape and have been blooming beautifully. The only issue was when they were delivered they were left on the door step and that is ok, but they should have rung the door bell. My mother has limited mobility so she would not have been able to answer, but she would have checked. The outside temp that day was 86-90, if my sister had not come to visit and found the box on her step you may have had to send a replacement.