Cindie V.

I'm not here to bash the product. It didn't work for me, but... that doesn't mean that it can't work for someone else. I'm here to complain about the "100% Money Back Guarantee."

After several phone messages asking what to do, I decided to call and just leave my name. Amazingly enough, I received a call back very quickly. Ellen told me to send to Webgistix, which I did. I waited the 8 or so weeks, before contacting them.

Spoke with Pat there who said that they solely ship for the company and have nothing to do with refunds. At this point I was a bit angry because it was clearly going to be "It's not my problem" from both sides. I talked with a manager, Tami, who did verify that they had received my shipment and sent the info to T-gone.

After many unanswered calls to T-Gone, I decided to write to BBB. They took my complaint and tried to contact the company. Amazingly enough, they also received no response. I just tried to call again, but no answer, not even an answering machine.

I tired this product thinking "What do I have to loose; there's a money back guarantee!" Boy, was I wrong! Wish I had read some reviews before purchasing.