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80

1 Review by Ciji

5/25/21

I ordered something on Thursday paid overnight shipping and won't get it till Wednesday so I called and they gave me 5.00 back most likely won't be ordering online anymore with them.

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spencersg
Spencers G. – Spencer's Rep

Thank you for your review. We are sorry to hear about your online experience. We understand that there are shipping delays around the world at this time and are extremely sorry that your package is delayed. Please note if an order is placed after 12PM EST time it will not ship out the same day and this could be a cause as to why you believe your order is delayed. Shipping charges are not refundable but I do see above that some of your shipping charges were refunded. If your package does not arrive by the allotted time, please reach out to us at guestservices@spencersonline.com for further assistance with your shipping charges. We are here to assist you the best that we can so that your online shopping experience is a great one. We look forward to hearing back from you.

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