How would you call a company / professional that charges you for a service and has no intention of provide it?
Yes, I am one of several of Silvia Garcia's victim. She trades under Crystal Clear Solutions, All Insurance Tenerife and All Properties Tenerife, Silvia Garcia takes our money to sort out paperwork and leaves the on limbo without any update until you find out that they were simply not done.
I had lots of headache to sort out the problems she caused me for not providing the service I paid her to do, and had to hire other professionals and lawyers to chase her for important documents. Just avoid, it is not worth it the headache.