I shopped Harvey Nichols order GE*******223GB on April 03 2021, but the cashback from mrrebates is missing. I have submitted the request for missing rebate, but this company never replied. I left message on their facebook page, and finally they replied. However, they first claimed that there is no such shopping record. Here is the proof: *******/3/2021 1:46:24 AMHarvey Nichols8%Free Delivery on $250+ Orders ". Later, they replied that I had never requested the missing cashback, but I did and here is the proof: "Support Issue:
The order number you specified on the previous page has already been submitted to the Mr. Rebates' claim system so it cannot be resubmitted." They also claimed that it was too late to claim the rebate, but on their website it is 90 days after purchase. Later they said that I used coupon, but I have never used any coupon in this order. This is such a shameless company. I'm writing to ask for my cashback back.
Dear Sir/Madam,
This issue has been resolved with the customer.
Please let us know if there are any further questions.
Regards,
Customer Service
Mr. Rebates, Inc.