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Chuck S.

Contributor Level

Total Points
80

1 Review by Chuck

  • World Market

6/12/18

I recently had an order for in store pickup that was cancelled soon after it was placed. Availability showed 2 items in stock at a local store (and still does at the time of this review - 2 days after my order was cancelled). When brought up with customer service, I was told it wasn't available at the store and sorry for the inconvenience. After suggesting they ship to the same store or a nearby store, I was told again that it was not at that store or a nearby store and sorry for the inconvenience. My expectations were that they had correct inventory at all of their stores, and if it there was a problem with that inventory, they would have offered an equal item at the same cost at the very least, if they were truly out of stock. After several exchanges with customer service, I have given up, and just decided not to do business with this company.

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