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Chuck S.

Contributor Level

Total Points
91

1 Review by Chuck

  • Victorian Trading Co.

6/17/20

Returned a defective teapot. Still waiting for a refund after 3 months and 4 phone calls, the excuse is always the same. "it hasn't been processed yet by our returns department," and "we need a tracking number," which has also been supplied every time I've called. If this isn't fraud, what is? Do yourself a favor and steer clear. I used to own a business, and we never had a problem providing a refund within 5 minutes when warranted. This is totally inexcusable.

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Victorian T. – Victorian Trading Co. Rep

I've sent you a private message. I am so sorry to hear about this issue. Please respond to our private messages so that we can take care of this for you.

Chuck Has Earned 11 Votes

Chuck S.'s review of Victorian Trading Co. earned 11 Very Helpful votes

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