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Ch S.

Tempe, United States

Contributor Level

Total Points
80

1 Review by Ch

  • Hertz.com

6/11/21

I called more than ten times in one day and when I did get an answer the guy was Very RUDE AND DISRESPECTFUL. I asked for the manager and he continued to say they don't have managers so j asked for a supervisor and started the same thing. I've never been so ANGRY with a company in my life. I need to extend my car but I can't get anyone on the phone for the past two days. I feel like they're trying to take up the price like I didn't call. Now another RUDE guy answers the phone since I refused to hang up the call. WHAT IS WRONG WITH THESE PEOPLE.IM NOT SURE OF WHERE THEIR LOCATED since the agent wouldn't answer that question for some reason. Now I'm sitting on hold because they want me to hang up. I wish Enterprise was closer because they never disappoint.

Tip for consumers:
Na

Products used:
Hertz

Service
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