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I'm going to be contacting my bank and cancelling all the charges. Apparently I'm now a VIP member which they didn't notify me about, got charged 40 dollars for it, my order arrived 15 days later, I wanted to exchange it but I have received absolutely no instructions on how to do so, their phone numbers for customer service keep you on hold for forever until you get frustrated and hand up, plus their items are SO FLIMSY and of poor quality.DON'T EVER BUY FROM THEM. You might as well go to Victoria's secret, the prices are pretty much the same and have better quality items.
I have a small voice coaching business. Yelp was hassling me with telephone calls about 2 or 3 times a week. I was not responding, but at one point, may it be because I have had enough, may it be because I had a rough day and the associate was rude, I told them that I would never pay for advertising there, as I am using other means to advertise my business, namely word of mouth.
After that, yelp proceeded to hide my reviews, and after calling them, they started saying some bull about an AI software controlling which reviews are good and which are bad.
I knew at that moment that it's payback for me not paying them.
As a business owner, I'm encouraging all of you to stop using yelp.
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I joined 5 years ago after seeing what a great deal it was - a new set of undergarments for a...
I was subscribed to their elite box subscription where you pay a $20 styling fee that gets...
Hi Chrysa,
Thank you for the review, we apologize for any confusion!
It sounds like you joined our VIP Membership with your first order and did not shop or skip the month by the fifth of the month.
The membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month.
If you do not shop or skip between the first and the fifth, you’ll see a $39.95 charge on the card provided. This turns into store credit that you can shop with anytime We send reminder emails, but you’re welcome to make use of our no-questions-asked 30 day refund policy: http://adoreme.com/charges.
Shopping for intimates online can be tricky, and you should only wear lingerie you really love and that fits perfectly. We get it! Would you like to exchange this set? Here is more information about exchanges and returns: http://www.adoreme.com/free-shipping
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.
Let us know if you have other questions! We’re happy to help.
Best,
Adore Me
help@adoreme.com