Chris W.

I've had these $800 boots for one month. The tongues on both boots are either tearing or coming apart at the seems. The heel is also coming off of one boot. I've sent emails. They answered the first email. They have been ignoring ever since. Calling customer service goes straight to voicemail. They never return the calls.

I pay for Amazon prime. I save some money on the shipping. And I find it convenient to get everything in one place. But you should not count on the delivery date. I would say 1 out of 10 deliveries actually get here when they're supposed to. If it says two day shipping, expect four to six days. Next day delivery, you can forget about that. That has never happened once.

They charge you a ridiculous amount of money. They make spectacular claims. Then you get nothing from them. Not one contact in 3 months. Now I owe Yelp over $1,000, and never made a cent from their useless business page. Once they get your card. They just charge away. I tried to cancel after the first month. It's just a money pit. Stay away at all cost.