Chris W.

I placed an order over a week ago for sunglasses for my girlfriend's birthday. The website says that the item will ship within 2 business days, yet my order still hasn't shipped - rather the website says that my order is "still processing"! Bluefly had no problem taking my money before they "processed" my order.

I called in last week and spoke with a customer service rep who was no help. She said that the item will ship out "tomorrow" - that was 4 days ago. I could tell when talking to her that she was lying by how she sounded and reacted to my questions. She was just trying to rush me off the phone. She obviously had no real insight into when my product would ship.

I was initially pleased with my purchase as I figured this was a legitimate site/company - but now I am beginning to find out and realize that it is a fraud. I should have read all of the horrible reviews before ordering from them.

I'm still hoping that the company does whats right and sends me my order in a timely fashion. If so, I'll edit this rating/review. Unfortunately, I'm not holding my breath after reading that the company more often than not doesn't even send people what they ordered and then responds to their complaints with, "Sorry, Final Sale - No Returns"

I wrote this quick review of the website on for others to see but my next review/action is going to be with the BBB and FTC.

All I want is a truthful response from Bluefly or better yet, the product that I ordered, delivered!