Christy F.

This company is a fraud. You should not order from them. Our son ordered a pair of soccer cleats last night, and ProDirect first sent an e-mail confirmation saying the order had been completed and provided an order number. As we all know, orders never receive an order # unless all of the credit card information is correct. Additionally, our bank account instantly showed the transaction as a withdrawal against the account. A few minutes later, we received an e-mail from ProDirect saying "Unfortunately the card used for this order was declined by the issuer... We are unable to process your order." I called our bank last night and again this morning and indeed the bank approved the transaction and said there was nothing wrong with the transaction on their end. We have now shut down that card to prevent further fraud on the card and have opened a dispute with the bank. We also plan to alert the Better Business Bureau and Google about this fraudulent company so that Google can prevent them from advertising and the BBB can conduct their own investigation.