Christy E.

I used demandforce at another hospital and loved them- however, when I signed up at the current animal hospital I noticed their services and customer service were lacking to say the list. 6 months into our 'contract,' I noticed that patients were not receiving our text for reminders. When I confronted the company, they informed they do not text reminders to veterinary clients. This was a significant loss of income for our practice. When I explained my frustration, they informed I was in a contract and could do nothing until the contract ends. They stated that I should have known this from the beginning. If I knew this, we would have never proceeded doing business. The 'friendliness' went out the window and told they would not release us from the contract. We were also told the reviews were 'our' and when our contract ends, they would still be on the web--they are no longer found anywhere! Beware and I recommend you stay away!