We purchased two swimsuits and nowhere did the website say they couldn't be returned. I wasn't able to log into my account and sent two emails with no response. I then participated in the live chat and finally got a rep who said my items were not returnable. I am very disappointed in this company and will never order from them again! Warning... don't buy any swim suits from them... they are very poor quality, won't fit and you can't return them!
Hello, sorry for the inconvenience. You may contact Customer Service in SHEIN app, or simply click https://www.shein.com/robot?page=navigationBar. We'd be happy to assist you! Thank you and have a nice day!