Christy B.

Billion Arts or HZ Billion Arts Company staff Ivy Zeng ( Xie Shi Hai) told me to send the money, once they received the money they said they didn't recieve the money as a hacker hacked and took the money... Really? If it was a hacker who could so easily break into a company email account why didn't the company take action to help the customer get the money. I requested the company several times to make a police complaint but they just wouldn't do it as they themselves stole my money which went into Xie Shi Hai bank Account. I complained to Alibaba they closed the case by saying its a hacker. I complained to several others including the owner Helen Huang who never replied to me. My money went into Xie Shi Hai account and no one can help me get it back, they are openly stealing and conducting fraudulent activity the company staff, owner and Alibaba a bunch of thieves and frauds.
Alibaba did nothing to get my money back.