Update:
Finally today they called me and apologize for the miscommunication from their behalf, actually the caller today was awesome and very helpful and really followed up with my problem.
Original review:
Stay away!
I've purchased a com.cn domain from godaddy on 29 April
They asked for documents, I provided them, the message read "domain ready at 6 May"
Since then, whenever I logged in I get asked for the same documentation.
When I click to upload again I get an error message and prompt to contact support.
No ticket system!
You have to call them. They put you on hold to research the issue. Takes forever. Sent you an email. You respond and they never follow back. You have to call them again. I have already done this 3 times.
Really gives you the impression that these guys on customer support really don't care about you or your business.