Christopher T.

I contacted this company (https://www.budgethomekits.com/) AT LEAST 3 times: Twice via the company website "contact us" form and at least once via a direct email. Over 1 week later, there is no reply, even in my junk mail folder. I am specifically wanting email / online communication instead of phone, because I have very basic product questions that are not answered within the website itself.

I want those responses in writing instead of someone's voice on a phone that can later be disputed.

Others seem to have great reviews and I am happy it worked for them.

As for me, I am crossing this company off my list of potential vendors. I wish this website would let me give 0 stars because that is exactly the value it provided me during my home construction research project.

In case you are wondering, yes, I correctly input my contact information and no, I didn't even receive a generic "we got your message and will contact you soon" automated reply.