I attempted to exchange xdc for btc and followed the prompts and video from YouTube. It got stuck on step 3 but my xdc was sent to an address. I contacted support however it is a Saturday. It is going to be a long wait to hear back from them since I do not want to loose my investment. Not sure what happened or why it froze but the transaction went through from my wallet holding xdc. I pray its not gone. Please advise!
Hi Christopher,
Could you please contact our support team support@simpleswap.io? So we will be able to look into your issue.
Thank you in advance!