Christopher R.

BUYER BEWARE! Better yet; DO NOT BUY ANYTHING FROM AIMERSOFT.

I bought Aimersoft DRM Media Converter on 9/24/2016. On 9/26/2016 I became aware that the software was not functioning properly. I contacted Aimersoft following the directions exactly on their support page. I received a "boiler-plate" email response but no follow up. On 10/5/2016 I sent another message via their site and also sent an email detailing my issues and requesting support. Once again, I received no reply. On 10/17/2016 I contacted Aimersoft again via their support page and also emailed them requesting a refund. Once again, I received no response. Then on 11/17/2016, I sent a message to every one of their departments found on their support page and also emailed them again requesting a refund. Once again, I received no reply and did not receive any refund. I attempted contacting Aimersoft on again on 12/2/2016 to only receive no response again.

Should you be thinking of buying any of their products I urge you to use one of their competitors. Aimersoft sells software that does not function, offer no support whatsoever and does not give refunds. As a matter of fact, Aimersoft will take your money and run.

Upon doing a quick search on Aimersoft, I came across the BBB page which plainly states that "According to BBB files, it appears that this business is no longer in business."

https://www.bbb.org/oregon/business-reviews/computer-software-publishers-and-developers/aimersoft-in-portland-or-*******

In case you are still thinking of using any of their software; DO NOT BUY IT! I'd give them ZERO stars but that is not an option.