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christopher l.

Contributor Level

Total Points
80

1 Review by christopher

  • Stairwarehouse

1/4/21
• Updated review

About a week or two later the company finally refunded me my money minus the 30% restock fee. However never received address to return goods.

Products used:
None

Shipping
Returns
Quality
Returning items
12/14/20
• Previous review

I was looking at some items for some work on my home. When I decided to go in another direction. It was a hassle to return the items. I knew there was a 30% restocking fee. However I was informed that it would cost more to return due to shipping. Keep in mind that I was willing to pay my shipping. My total sale was around 53.00 so I asked how much the shipping was when you sent it to me and all I got on the phone was crickets. If you are telling me that shipping is so expensive than how can you stay in business for your self. Don't buy from them if you are in the process of evaluating products for your project.

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