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I recently purchased a mug from Zazzle. They induced me into trying a 30-day Free trial of somethi9ng they call "Zazzle Black". Whatever it is, it apparently has a $9.95 annual fee. As an unemployed 71-year-old veteran, $9.95 comes out of my meager Social Security check. I protested but they did not see any benefit in refunding my $9.95 as I had missed the 30-day deadline to cancel the membership by the time I was notified by PayPal that Zazzle had charged my account for $9.95. Not only did they lose a customer, but I am recommending anyone who reads this to not only not "purchase" the Zazzle Black gimmick but to not do business with them at all!
Tip for consumers:
Do not buy Zazzle Black!
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Hi Christopher.
We're sorry to hear this. Unfortunately, as stated in the Terms and Conditions agreed upon when signing up for Zazzle Black membership, if you do not opt-out within the required 30 day free trial, you will be charged the $9.95 to enjoy standard shipping for a full year.
We can see that you have since been assisted with this. Should you need anything more then we can be reached directly at social@zazzle.com!
Thank you,
Yvonne