Christopher K.

On 10/30/2018 i ordered PlexDisc 4.7GB 16X DVD-R 50 Packs Logo Top Disc Model 632-810. They arrived on 11/06/18... tried a few of them and not 1 would burn. So i wrote them on an online chat, explained my situation.
Annie, is whom i spoke to, who was very helpful. Issued a refund. Here is where it gets ugly. On my CC statement, it looks like they are trying to charge me twice.
So i opted for another online chat today(11/10/18). Spoke to Hayline this time, who was disrespectful and argued with me stating my money was issued back to me. Now all the while looking at my cc statement and it still shows -6.98 instead of +6.98... i know this doesn't seems like alot of money. But the issue isnt the money, its the principle. You buy something, you expect it to function as advertised. When it doesnt, you want a refund right? Well, so do i and that is how i see it and what i bought did not function like it should have. So i got the run-a-round while waiting 40+ minutes to even be acknowledged in the first place.(you are placed in a queue when you start an online chat)... anyhow... i won't be shopping at newegg.com any longer and Hayline is to blame.

Now to all you potential newegg.com shoppers out there, be warned, if you purchase something and it does not work as described... good luck in getting on your refund and you may also be charged twice for it. You would be better off shopping at an accredited place of business with good customer serve like amazon.com instead.

If i do end of finally getting my refund, to which i will not hold my breath on. I will amend this review, until then, it is true and i stand by it.

Now with what i am about to write i did not know about sitejabber or i would have reviewed them earlier... Ok. On 3 seperate occasions i placed an ordered within a 1 month period. 1st order was for a blu ray. A week went buy and they said it was out of stock. Yet it was still advertised. 2nd time 2 days later, ordered another item... same issue. 3rd time they didnt answer at all until i $#*!ed and asked for a refund. Item in question was. Well. Yep you guessed it. Out of stock. Bottom line is dont order from them, you will never receive your item whatsoever. 3 times and i was done. They advertise items out of stock and keep it advertised even when they have no intentions of shipping it. Terrible Company.

I purchased a game on 10/15/17 and it still hasnt been shoipped... wrote the company. They said it would be here at end of the week. Here it is 13 days later and still not even shipped. Wrote them 3 times. They answered first email. Ignored last 2.

They are a fraudulent company who steals your credit card information and your money. I tried to delete my payment information and it will not let me. They are thieves. Beware folks.