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CHRISTOPHER J.

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3 Reviews by CHRISTOPHER

English Tea Store

  • English Tea Store

“COULD NOT CHANGE APT #”
11/2/21
Verified site experience
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NewChic

  • NewChic

“INCOMPETENCE”
10/31/17

AS SOON AS I PUT IN MY ORDER, NEWCHIC DEBITED MY PAYPAL ACCOUNT. WHEN I COMPLAINED ABOUT THE LENGTH OF TIME I HAD BEEN WAITING, THEY INFORMED ME THAT THEY WERE OUT OF STOCK. I DEMANDED A REFUND AND AM STILL WAITING FOR MY MONEY. MY ADVICE IS DO NOT DEAL WITH OVERSEAS COMPANIES, ESPECIALLY CHINA AND HONG KONG, YOU WILL SAVE YOURSELF MONEY AND NERVES.

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Newchic N. – NewChic Rep

Dear CHRISTOPHER J.,

Sorry for the inconvenience.

For the out-of-stock items, we have marked the words like "Expected restock on 8th December 2016" or "Usually dispatched in 10-15 business days" on the product page. You can find it between the title and the price when you choose the size and color.

Some products in our store are in great demand and between placing your order and packaging it, the stock may have run out. But we have pushed to get them back in stock.
As soon as the products are in stock, the parcel can be dispatched at first. When your order was shipped, you will receive an email from our system.

We are also trying to find more supplier to make sure the stock. Sorry for you but hope you kind understand.

Also, you can check order status in Newchic website: My Account -- View Orders--My Orders(--Order Details).
If the status of your order is back order, you can choose to wait or get the refund.
And refund will be processed back to your original payment method.
The expected refund time depends on your original payment method. Here is the return & refund policy of Newchic. https://www.newchic.com/return-and-refund-policy-hc99.html. You can get all the details here. (3. Refund--3.1 Refund Expected Time)

Any questions, please contact our customer service. https://www.newchic.com/Contact-Us-hc10.html

Best regards,

Newchic team.

LightInTheBox

  • LightInTheBox

“Too small”
10/7/17

All articles that I ordered from Lightinthebox are both good quality and reasonably priced... EXCEPT the jackets. I have bought probably 6 jackets, hoping to get one that fits and all (max size 2XX) were way too small. I am not a giant, just average large. And NOTHING would fit. I really would like to get a refund for these UNWORN jackets.

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CHRISTOPHER Has Earned 9 Votes

Christopher J.'s review of NewChic earned 8 Very Helpful votes

Christopher J.'s review of LightInTheBox earned a Very Helpful vote

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