I cannot believe the horrible customer service provided by Hopper. I could not travel with these travel bans and the airlines were offering free rescheduling, but yet Hopper will not answer my multiple attempts at contact for the past 2 weeks. All that answers is the stupid bot and its some generic canned response about how they are overwhelmed with people contacting them. Well No Duh! My flight has left without me on it because of your unprofessionalism in running of a business. So basically Hopper has stolen my money.