Christopher G.’s Reviews of SmartBuyGlasses & more

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Eyeglasses

“ALERT, FAKE GLASSES, NOT AUTHENTIC, PLEASE BEWARE OF THESE SCAMMERS BASED IN HONG-KONG”

6/30/18

I bought a pair of Randolph Engineering Aviators. The sunglasses I received were fakes and damaged. The product packaging is different than the original Randolph Engineering packaging and it also says made in China on it, while Randolph Engineering prides itself with manufacturing everything in the USA. I didn't receive the repair kit that comes with EVERY pair of Randolph Engineering glasses. The Randolph brand label on the glasses is scratched off and not as white and visible as on the images seen on smartbuyglasses.ch and Randolph's Official website. The sunglasses case is also not an authentic Randolph Engineering case as I've owned pairs bought directly from their website before. This company SELLS FAKE GLASSES. Thank you for your understanding.

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SmartBuyGlasses S. – SmartBuyGlasses Rep Over a year old

Hi Christopher,

We sincerely appreciate your feedback.

I regret to hear that you believe the item you received is not authentic when in fact it is. I can assure you that all our products are 100% authentic and are sourced only from official distributor and manufacturer. We are also been in business for more than 10 years and have catered to more than 100 countries.

Our Service Manager will be in touch with you shortly to further address this concern and make sure that we will resolve this as efficiently as possible.

Sincerely,

John
SmartBuyGlasses