Christi W.

This company is shadey at best. They are more than happy to take your money under the name of Best Travel Store, which is them dba Fareboom. They offer an "affordable " travel insurance. They do not honor their own policies,. Fareboom in writing tried to circumvent a Presidential proclamation that canceled flights,. With no regards to our health, or possibility of detainment, they tried to put us on a different flight. That flight also canceled,
Then Fareboom stated we'd be getting a full refund since flights were canceled. 2 days after stating they would refund our money, they stated they weren't going to refund the money. We had bought travel insurance. Didn't matter. I'm having to file complaints with several agencies against them. I'm considering contacting others with similar issues and filing a class action suit against them. STAY AWAY FROM FAREBOOM.