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Never received 1 order that still shows pending since Aug 2020 now January 23,2021. The other order missing 50% of the items. Customer service is saying the order # doesn't exist though I have the email confirmation and their site shows the confirmation order number.
Tip for consumers:
Use a credit card with a 100% refund if you have any issues with items or purchases.
Products used:
I did not receive a refund for an order not found.
My experience with this company Carolina Furniture and Appliance was by far the worst ever!
I purchased a total of (11) Brand New appliances from several appliance companies and thank goodness, I only purchased (1) appliance from them.
The item they delivered was extremely damaged and the people I spoke with were obnoxious and rude. Took a week for them to pick up their damaged item and took several calls to my credit card company and many to Carolina Furniture and Appliance to get credit back.
All the (10) items I purchased from other companies, combined, weren't nearly as much aggravation and as time consuming, as the (1) item I bought from them.
This business was an absolute nightmare to deal with and the worst customer service of 100% of companies I've ever dealt with.
Attached are pictures of what I received from Carolina Furniture & Appliance as a BRAND NEW purchase!
Terrible customer service even when I showed proof seller canceled the order, I still couldn't get this company to return my $698.00.
The seller and Aliexpress said at least 90 Days to receive if I received my refund at all. Unbelievable!
Filed dispute with my Credit Card company and received my well deserved full refund immediately. The seller in this link is the worst!
I have tried buying here 6 different times, with the exact same issue.
Buyer beware!
My experience has been extremely negative. Their shipping tracking number says Aliexpress. I found every item I had purchased on Aliexpress way cheaper. I waited for almost 2 months, still no items. After contacting Sarah Ashley Customer service, getting nowhere I contacted my creditor and filed a dispute and my bank got my money back.
Now, these people are calling my home number. Nuts!
Never dealt with such craziness.
* Sarah Ashley attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
My experience is here very negative.
Ad and what I received look nothing alike. The seller accused me of changing the wig to file a dispute. The seller refused to return my money and I had to file a dispute with my bank to retrieve my money back.
Attached is the AD picture and what I actually received.
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