Christin G.

Their rep put me on auto ship and failed to tell me, when my card got charged I called and told her to take me off. The next month I was charged again, my product hadn't shown as shipped so I put in a ticket to cancel my order. I was told that my order had shipped even though they literally just charged me for it and it wasn't marked as shipped, and that I'd have to pay for shipping and a 10% restocking fee (so $40) to return it. Product is overpriced and not effective, the reps are sneaky and the customer service is poor at best. Save yourself some money and time and buy legit products not from pyramid schemes.

I had an order I made online cancel randomly, but I had used a gift card on that order that I threw away after placing the order thinking there would be no issue with the order. I was wrong, the order was cancelled and I was down a $50 gift card so I called the call center very livid. Poor Vanessa H. Answered the phone and got an ear full but she remained polite and helpful the entire time. She ended up helping me get a new gift card and was just great all around. I'm still bummed about the order but she went above and beyond to help after I was such a jerk.