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Christine Y.

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1 Review by Christine

JJ's House

  • JJ's House

“Return within 24 hours was honored”
4/30/20

After reading the poor reviews about the return process I was afraid when I wanted to cancel my order the day after the purchase. They have a 24 hour cancellation policy on their website and they honored it. The offered an incentive to not cancel the order (An extra 5% off my purchase or 10% off my next order) but I told them I just wanted the refund. It took 4 days to process, but the money was returned to my PayPal account today. I wanted to write this review because based on what I read in other reviews on this site I didn't know if they would honor the cancellation policy. I was very happy to find out that they would.

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